This Policy explains what personal data Nairi International University
(NAIRI INTERNATIONAL UNIVERSITY ONLINE COMMUNITY SpA, Chile) processes in
connection with the use of nairiuniversity.com, why it is needed, how long it
is kept and how to have it deleted.
Version of 25 September 2026.
1. Who processes the data
The data controller is NAIRI INTERNATIONAL UNIVERSITY ONLINE COMMUNITY SpA, RUT 77.928.614-2, Reñaca Nte. 265, Of. 510, Viña del Mar, Valparaíso, Chile. For any question about data processing write to info@nairiuniversity.com.
The University decides the scope of the data it processes and does not collect more than the purposes below require.
2. What data we process
Data you provide yourself. Name, email address, phone or WhatsApp number — as far as you entered them in the application form, in an email or in correspondence with the admissions office. If you write to us on Telegram, we receive the username and chat identifier that Telegram passes to the recipient of a message.
Data generated automatically. Browser type and version, language, screen size, timestamps, the address of the entry page and the referring address, and an anonymised visitor identifier. IP addresses are processed by the web analytics providers on their own terms.
Advertising parameters. utm_source, utm_medium, utm_campaign,
utm_content, utm_term and click identifiers (gclid, fbclid, yclid and
similar) if you arrived through an advertisement.
The University does not request or process special categories of personal data — health, religious or political views and the like.
3. Cookies and web analytics
The site uses its own cookies and third-party counters. We list them by name so that your decision can be an informed one.
Our own cookies. Available to this site only; they let us see which advertisement brought a visitor:
| Cookie | Purpose | Lifetime |
|---|---|---|
niu_cid |
Anonymised visitor identifier: links several visits into one enquiry history | 730 days |
niu_attr |
Parameters of the campaign that brought the visitor | 730 days |
niu_touchpoints |
Short history of touches — which pages preceded the enquiry | 730 days |
Third-party counters. They set their own cookies and pass data to their owners on those owners' terms:
| Service | Identifier | Owner |
|---|---|---|
| Google Analytics 4 | G-TQ9VC257H8 | Google LLC |
| Yandex Metrica | 113019204 | Yandex LLC |
Yandex Metrica on this site uses the Session Replay ("Webvisor") technology: it records anonymised on-page actions — cursor movement, scrolling, clicks and typing — so that we can see where visitors run into difficulty. The contents of form fields are masked in the recording.
How to opt out. Cookies can be blocked or deleted in your browser settings: the site keeps working, but we stop distinguishing traffic sources. The services themselves also offer opt-outs — Google Analytics opt-out and Yandex Metrica opt-out. Opting out of analytics cookies does not affect the processing of data you gave us yourself.
4. Purposes of processing
Data is processed for defined purposes:
- answering your enquiry and advising on programmes and admission;
- reviewing an application and supporting the admission process;
- informing you about programmes, intakes and university events;
- measuring the effectiveness of advertising channels and improving the site;
- complying with applicable law.
Data is not processed for purposes incompatible with those listed without separate consent.
5. Legal bases
Processing is based on your consent, given by submitting a form, an email or a message, and on other lawful bases: the necessity of performing our obligations to you and the legitimate interests of the University. Consent can be withdrawn at any time — see section 8.
6. Who the data is shared with
The University does not sell personal data. Data is shared only with providers acting on the University's instructions under confidentiality obligations, and with competent authorities in the cases established by law.
| Provider | Purpose | What is shared | Jurisdiction |
|---|---|---|---|
| amoCRM | Recording enquiries and the work of the admissions office | Contact details and advertising parameters | Russia |
| Unisender | Sending email | Email address and message text | Russia |
| Google LLC, Yandex LLC | Web analytics and advertising effectiveness | Anonymised visit data (section 3) | USA, Russia |
Some providers are located outside your country of residence, which means the data is transferred across borders.
7. Retention periods
| Data | Period |
|---|---|
| Contact details and enquiry history | Until consent is withdrawn or deletion is requested |
| Our own cookies | 730 days |
| Web analytics data | Under the rules of the respective service |
After the period ends the data is deleted or anonymised.
8. Your rights and how to exercise them
You have the right to obtain information about the processing of your data, to request its correction or deletion, to withdraw consent and to opt out of informational messages.
How to withdraw consent or delete your data. Write to info@nairiuniversity.com with the subject "Data deletion" and state the email address or phone number you gave us. That is enough: no separate form and no account are required.
Requests are fulfilled within 30 days. We delete the contact details and the enquiry history and confirm completion to the same address. Some records may be kept longer where the law expressly requires it; in that case we state the ground in our reply.
To stop receiving email — use the unsubscribe link in any message, or the same request.
9. Data of minors
The site is addressed to adults. The University does not knowingly collect data of persons under 18. If such data has been submitted, write to us and we will delete it.
10. Data security
The University takes reasonable organisational and technical measures to protect data against unlawful access, destruction, alteration and disclosure. Enquiries are accessible only to the admissions staff who need them for their work.
11. Changes to this Policy
The University may amend this Policy. The version in force is always published at this address; the version date is given at the top of the document.
12. Contacts
Questions about data processing, deletion requests and withdrawal of consent: info@nairiuniversity.com. Postal address: Reñaca Nte. 265, Of. 510, Viña del Mar, Valparaíso, Chile.